Shipping policy

A. Shipping costs and information:

A dispatch of the goods is by default only possible to the countries listed below. Depending on the size of your order, the goods will be shipped by DHL or by a forwarding agency. You can see the respective shipping costs in the table below.

If you would like to have your order shipped to another country, please send us an e-mail (insert e-mail address) before placing an order and please name the item with the quantity and the delivery address with the country and the corresponding postcode. We will then inform you at short notice whether we can also ship to the desired country and - should delivery to the desired delivery address be possible - inform you of the shipping costs, as we must inquire about the shipping option and costs in advance with our shipping partner.

I. Shipping within Germany:

For shipping within the German mainland we charge a flat rate of 4.90 Euro per order. From a gross order value of 60 Euro we ship free of charge.

II. dispatch outside Germany

We deliver to the following countries:

Shipping zones

Shipping costs

Germany

standard shipping 4,90€

Free standard shipping for orders over €60

Austria

standard shipping 9,90€

Free standard shipping for orders over €80

Netherlands

standard shipping 9,90€

Free standard shipping for orders over €80

Belgium

standard shipping 9,90€

Free standard shipping for orders over €80

Czech Republic

14,90€

Denmark

12,90€

France

9,90€

Free standard shipping for orders over €80

Spain

12,90€

United Kingdom

14,90€

Croatia

14,90€

Hungary

12,90€

Free standard shipping for orders over €80

Ireland

14,90€

Latvia

14,90€

Luxembourg

9,90€

Free standard shipping for orders over €80

Italy

12,90€

Portugal

12,90€

Sweden

12,90€

Switzerland

my-shopping.ch

rest of the world

Only on request

For deliveries to Switzerland, we recommend you use the service of MeinEinkauf.ch. MeinEinkauf.ch will take care of all customs formalities and the delivery to your door for a service fee.

To do this, register with us by logging on to MeinEinkauf.ch before you start shopping with us: Register now

For your purchases with your MeinEinkauf.ch delivery address, our favourable shipping cost regulations for Germany will apply.

Three steps to shipping to Switzerland:

1. registration at meineinkauf.ch

2. shopping cart on Anode shop fill online

a. Enter your MeinEinkauf.ch email address and the following address as delivery & billing address (without giving your name) in the Anode Shop order form MeinEinkauf GmbH, Max-Stromeyer-Strasse 160, D-78467 Constance, Germany

3. have it delivered to your home

Do you have any questions? Learn more here.

B. Payment information:

    I. For shipping within Germany

    For deliveries within Germany we offer the following payment options, unless otherwise specified in the respective product description:

    1. Prepayment by bank transfer
    2. purchase on account
    3. Paypal
    4. Shopify Payments (credit card/Apple Pay)

    II. for shipping outside Germany

    For deliveries abroad we offer the following payment options, unless otherwise specified in the respective product description:

    1. Prepayment by bank transfer
    2. purchase on account
    3. Paypal
    4. Shopify Payments (credit card/Apple Pay)

    III. detailed information on the individual payment options

    1. advance payment by bank transfer

    Please transfer the invoice amount to our bank account within 14 days, stating the purpose of payment. We will inform you of our bank details and the purpose of the transfer separately by e-mail as part of the order processing.

    2. purchase on account

    After receipt of the goods you transfer the amount to be paid by you to our bank account within 14 days.

    Cash payment on collection

    You pick up the goods yourself from us and pay on site in cash or by invoice. We will first inform you by e-mail that the goods you have ordered are ready for collection. After receipt of this e-mail you can pick up the goods at the following address: Darßer Bogen 4, 13088 Berlin.

    In this case no shipping costs will be charged.